The Manager’s Toolkit – Modelling Excellence

“The tool kit of every innovator typically includes three things: questions, experiments, and self-reliance.” Scott Berkun.

We have been delving into our innovator’s toolkit in our business lately to ask the question:

“If higher self confidence encourages our clients to try new things, what development experiments can we create to allow them to build their confidence?”

It’s a bit of a catch-22, because the surface answer is “Any experiment that gets the manager to take action”.

One experiment that has been a bit of a success has been Modelling (copying) Excellence. We ask managers to “think of someone they admire and model their actions for ten minutes”. Think how you understand they think, speak how you’ve heard them speak, act how you’ve seen them act. It’s a great way of practicing new skills and the managers are amazed at how differently they act.

If you want to learn more about Modelling Excellence, our colleague, Cheryl Gilroy, will be in Sydney in May to demonstrate modelling in action. Phone Sharon on 02 9960 3700 if you would like more details.

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