Trust in the Web 2.0 environment

Thanks to my colleague Stephanie West Allen from the Appreciative Inquiry list for this link to an interview with Karen Stephenson about her book Quantum Theory of Trust.

Lots of her arguments resonate, especially the one about making sure you are dealing with a new economy person (who believes in growing the pie) when sharing Intellectual Property, because if you are dealing with an old economy person (who believes in taking your share of a fixed pie) you will lose out.

I also like her discussion about the trustworthiness of social networking and how quickly that leads to a desire to meet and talk and see the sincerity in their eyes.

And of course her discussion about imitating a group and their culture in order to scam it, reminds me of the joke about sincerity being so important, so once you can fake sincerity you’ve got it made!

Lots to digest.

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